I don't usually participate in their auctions but there was a couple of pieces that I was interested in. I passed on a couple of them but won one, so I thought. I checked my account and it was green saying I was the wining bidder. So the next morning I called to confirm and was told I didn't get it. I asked why? She said they would check into it and get back to me. The return call was 3 days later after I called, I guess I should be happy they called back. Apparently after the bidding was closed someone from the floor offered to pay what I had bid and they gave it to them. It wasn't big money but come on. Has this happened to anyone else? Some how this just doesn't sit right with me.