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Who said I had ONE bad incident? I saw a UPS driver KICK a globe box out of his truck. I saw another UPS driver THROW a globe out of his truck. A friend was receiving several globes at one time. He saw the driver climb on something like 8 globes because he was too damn lazy to walk around to the back of the truck. Another friend saw a UPS driver throw a globe out of the truck. I know another guy that received a globe that looked like a safe had been dropped on it. The box was literally smashed so it was less than 2" tall (ok, that one was probably an accident). I know a guy that worked loading trucks for UPS. He said if the box said fragile or glass on it was like an invitation to throw the box. I could go on, but you get the idea. I never said EVERY UPS employee was that way, but overall their track record is terrible, much worse than USPS. I've shipped somewhere around 90 globes and never had any damage. I've received around 200 globes and the only ones that were damaged came UPS, and they were properly packed.
If a replacement window contractor were to go to your house to install new windows and you saw an employee throw the new windows off the truck onto your driveway I suspect you would have harsh words about the way that company performed and probably warn others not to use that window contractor. Who could blame you? I wouldn't.